World's 2nd best airport installs fence after queue-jumping incidents

South Korea's Incheon International Airport has installed a fence to prevent passengers from cutting in line after a video of tourists rushing toward check-in counters went viral in July. The fence was placed around counter E in Terminal 1's departure area, and stickers were added to its transparent panels to make it easier for passengers to see and avoid.

The incident involved dozens of passengers traveling on a China-bound flight. Instead of following the designated zigzag queue, some passengers pushed their luggage carts through the barriers in an attempt to reach the check-in counters ahead of others. Several airport employees were reportedly injured while trying to control the situation. In response, the airport displayed warnings that check-in services could be denied if passenger safety was put at risk and added more security personnel.

The incident comes as Incheon Airport experiences strong passenger growth. The airport handled 38.39 million international passengers during the first half of the year, an increase of 6.3% from the previous year. Incheon Airport was also ranked the second-best airport in the world in the 2026 Skytrax World Airport Awards. The increase in passengers has made effective crowd management and safety measures increasingly important.

Edited using generative AI tools. 
Source: https://e.vnexpress.net/news/travel/places/world-s-2nd-best-airport-installs-fence-after-queue-jumping-incidents-5110889.html

Comprehension

Why did Incheon International Airport install a fence?
Where was the fence installed?
What did the passengers do instead of following the designated queue?
What happened to some airport employees during the incident?
What warning did the airport give passengers?
What additional measure did the airport take to control the situation?
How many international passengers did Incheon Airport handle in the first half of the year?
Why has the airport experienced an increase in passengers?

Discussion

Why do you think some people try to cut in line?
How do you feel when someone cuts in front of you?
Should people who cut queues at airports be punished? Why or why not?
What can airports do to prevent crowd-related problems?
Have you ever experienced a similar situation at an airport or other public place?
Do you think security personnel should be stricter when managing large crowds?
Is it acceptable to rush or push when you are afraid of missing a flight?
What are some good ways to make airport queues more organized?
Do you prefer airports with strict rules or more relaxed environments?
What is the most stressful part of traveling by airplane?

Vocabulary

install – to put equipment or a structure in a particular place so it can be used
barrier – something that blocks movement or separates areas
queue – a line of people waiting for something
cut in line – to move ahead of people who have been waiting longer
viral – quickly becoming very popular or widely shared online
surge – to move forward suddenly and forcefully
designated – officially chosen or assigned for a particular purpose
retractable – able to be pulled back or folded away
divert – to change the direction or route of something to another place